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Conference 2025

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Panel Discussion: The customer is always right: how changing consumer attitudes influence the supply chain

25 Mar 2025
  • Exploring customer attitudes and expectations towards efficiency, affordability, visibility, reliability and sustainability
  • Discovering how consumer attitudes have shifted in recent years and what factors drive these changes
  • Understanding how consumers can influence business decisions made in direct-to-consumer (D2C) supply chains

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Chairperson
James McLoughlin, Deputy editor - Logistics Manager
Chris Warn, Supply Chain Director - A.S Watson UK