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27 Jun 2024

Curveball Leisure Chooses TouchStar for Warehouse Efficiency

Touch Star Technologies Stand: 370
Curveball Partners with TouchStar for Cutting Edge Warehouse Solutions

Curveball, a worldwide distributor of video games and consumer electronics, has selected TouchStar for a technology rollout of the latest rugged handheld devices to support real-time efficiencies and accuracy within their picking and put-away processes.

Company Background

With over 30 years of industry experience, Curveball Leisure is a premier global gaming distribution leader, partnering with publishers, retailers, and players to deliver a diverse selection of market-leading video games and consumer electronics. They are dedicated to delivering excellence across the board, and their customer focus drives a culture of innovation and continuous improvement in all aspects of their distribution operations.

The Business Requirement

Curveball tasked TouchStar with specifying a solution to primarily increase productivity within the put-away and picking functions. As part of the technology investment, Curveball required a robust rugged mobile computer unit that provided the flexibility to be used for different processes, offering a lightweight and ergonomic solution for handling both box and single items within their warehouse distribution operation. The introduction of RF technology into the operation is part of a broader technology investment that will facilitate real-time transparency of their distribution operation and eliminate paper-based processes.

Richard Pearce, Operations and Supply Manager at Curveball Leisure, comments, “Having used RF technology within a previous company, I knew the benefits that this would offer to Curveball in terms of further process improvements. Removal of paper, transparency, and increasing picking speeds were just a few areas we were looking to improve. Having worked with TouchStar in the past, I knew they would provide the expertise in the device specification process and be able to assist us with the right level of support to ensure a smooth rollout of the final proposed solution."

Rugged Device Recommendations

TouchStar recommended Zebra’s TC21 touch computer for the operation. Featuring a lightweight, ergonomic, and durable design, the TC21 offers a highly customizable device perfect for Curveball’s scan-intensive environment. Handheld and pistol grip options were selected for both the put-away and picking processes, and the additional option of a wearable wrist mount also appealed to Curveball as they sought to take advantage of comfortable hands-free. The new rugged handheld computers will equip operatives with advanced scanning capabilities, helping identify and track goods while capturing accurate stock information to further support efficient and flexible warehouse processes.

Richard continues, “As we move towards the go-live of the new rugged devices, we are excited by the benefits we know the RF rollout will deliver in our operation. We can’t thank TouchStar enough for their support and recommendations. With the TC21, we feel that we have a device that fully fits our brief, with the scalability and potential to roll these out to other areas in our operation.”

Peter Marsh, Sales Director for TouchStar, comments, “With over three decades of experience supporting the rollout of mobile computing solutions into distribution operations, we were thrilled to have the opportunity to work with Curveball. We feel that the TC21 is a great technology fit for the business, with proven integration into their new software system and as the perfect tool for task and process efficiencies. We are looking forward to the rollout and future joint projects with Richard and the team.”

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